Contact & help

Email: store@vegasmc.co

Post: Vegas MC (run by Mark Hawley), Horseshoe Crescent, Shoeburyness, Essex

We aim to reply within 3 working days. Include your order reference (e.g. VM-7K2Q9D) if it's about a purchase.

Common questions

My item hasn't arrived. Join the server as the player you bought for. Items arrive within a few seconds. Still nothing after 5 minutes? Email us.

I typed the wrong name. Email us straight away with the order reference and the right name.

Where are my receipts? In your email, and on the order history page.

Who runs this? Vegas MC (run by Mark Hawley). NOT AN OFFICIAL MINECRAFT SERVICE. NOT APPROVED BY OR ASSOCIATED WITH MOJANG OR MICROSOFT.